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These terms set out the rules that govern your account on 7u7i — from how you open and maintain access to how transactions through bKash and Nagad are handled. Read them before you proceed; your continued use of the account means you accept what is written here.
By opening an account on 7u7i, you enter into a binding agreement with us. These terms apply each time you log in, make a transaction or use any feature of the platform. We update these terms when our operating rules change; the version published on this page is always the current one. If a material change is made, we will note it here and it takes effect from the date shown. Access to 7u7i and the features described in these terms depends on your local law and the eligible regions in which the service operates — we do not represent that access is lawful everywhere. It is your responsibility to check the rules that apply in your location before using the service. Transactions processed through bKash and Nagad are subject to the wallet provider's own terms in addition to ours. Where there is a conflict between those terms and ours, our terms apply to the account relationship and the wallet provider's terms apply to the payment leg of the transaction. If you have a question about how a specific clause applies to your account, contact support before acting.
Not every action you take on 7u7i falls under the same rule set. Understanding what is covered — and what sits with a third party — helps you know where to direct a question when something is unclear.
Creating, verifying and managing your 7u7i account is fully covered here. This includes login credentials, account suspension and closure requests. All account-level decisions are governed by these terms, not by any third party.
Deposits and withdrawals processed via bKash or Nagad fall under both our terms and the respective wallet provider's own policy. The payment leg is handled by the wallet service; the account credit or debit is governed by us.
Game content, odds displays and any promotional notices published on 7u7i are part of the service we provide. Availability of specific content can change and depends on your eligible region and the studios supplying that content.
Links or integrations with external services — including wallet apps — are governed by those third parties. We are not responsible for service interruptions, policy changes or decisions made by bKash, Nagad or any other external provider.
These terms are not only obligations — they also set out what you can do. You have the right to review any transaction record held in your account wallet at any time by opening the transaction history section after logging in. If you believe a detail on your account is incorrect — your registered mobile number, linked wallet address or contact information — you can submit a correction request through the account settings page or by contacting support directly. Where you want a formal explanation of how a term applies to your situation, you can raise a written query via our support route and we will respond with the relevant policy clause. Account closure can be requested at any time; once confirmed, outstanding wallet balances are processed according to the withdrawal rules in effect at the time. We aim to handle correction and closure requests promptly, but we do not quote processing times here because they depend on verification steps that vary by account.
Log into your account and open the transaction history section. Every bKash and Nagad movement is listed there with a reference number and date you can use when raising a query.
Go to account settings to update your registered mobile number or linked wallet. Some changes require identity verification before they take effect — the on-screen prompt will tell you what is needed.
Send your question through our published support route with the relevant account reference. We will reply with the specific clause that applies — not a generic response.
Submit a closure request through support. We confirm receipt and process any remaining wallet balance according to the withdrawal terms current at the time of your request.
If a clause in these terms is unclear, or you need to raise a formal query about your account rights, use one of the contact routes below. We only list channels that are visibly active on the site — we do not invent hours or response windows here.
Open the chat widget from any page on 7u7i while you are logged in. Use this route for account-specific questions about how a term applies to your current session or wallet status.
Send a written query to the support email address shown on the Contact page. Include your account reference and the clause number or topic you are asking about for a faster reply.
The Help Centre on 7u7i contains published policy articles covering common account and wallet questions. Check there first — your answer may already be documented with the relevant term quoted.
Understanding how 7u7i handles your information is part of knowing your rights under these terms. The points below cover the four areas we get asked about most when members review the policy.
We collect only the information needed to operate your account — your registered mobile, wallet identifiers like your bKash or Nagad number, and transaction records. We do not sell this data. Retention periods and deletion rights are set out in the Privacy Policy linked from the footer.
Cookies on 7u7i are used for session management and to keep you logged in across pages. You can review and adjust cookie preferences through your browser settings. Disabling certain cookies may affect how the account area loads on your device.
You are responsible for keeping your login credentials private. If you suspect unauthorised access to your account, contact support immediately using the live chat route. We will advise on the verification steps needed to secure the account.
To request a change to how your data is used, or to ask for records held on your account, contact support with your account reference. We will confirm what information we hold and the steps available to you under the current policy.
These are the questions we see most often from members who have read through the terms and want a clearer answer before taking an action on their account.
Yes — any transaction you make through bKash or Nagad is subject to both our terms and the wallet provider's own policy. Our terms govern the account credit and debit side; the wallet provider governs the payment leg. Check both if a transaction is in dispute.
The updated version is published on this page with the effective date noted. Continuing to use your account after that date means you accept the updated terms. If you do not accept a change, you can request account closure before the effective date through our support route.
Access depends on your local law and the eligible regions in which the service operates. We do not confirm legality for any specific location. It is your responsibility to check whether accessing and using the service is permitted under the laws that apply to you.
Submit a closure request through the live chat or email support route. We confirm receipt in writing. Any remaining wallet balance is processed under the withdrawal terms in place at the time. We do not quote a processing window here because verification steps vary by account.
Contact support with your account reference and the specific term you believe was applied incorrectly. We will review the transaction or action in question and reply with the relevant policy clause. Written queries sent via email create a record you can refer back to.
The core terms apply to every account. Specific conditions — such as transaction limits, wallet verification requirements or access to certain content — may differ based on your account status and eligible region. The version of terms published on this page is the reference point for all accounts.