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7u7i App / Sports
YOUR DATA RIGHTS

How 7u7i Handles Your Privacy

At 7u7i, your account data belongs to you — and this policy sets out exactly what we collect, why we collect it, and how you can review or correct it. Access to this platform and the rights described here depend on your local law and eligible regions.

  • Account data transparency
  • bKash and Nagad transaction context
  • Your right to review records
  • Clear contact routes
POLICY POSTURE

What This Privacy Policy Covers

This policy applies to every interaction you have with 7u7i — from the moment you open an account to every session you complete. We collect the information needed to operate your account: your registration details, session activity, and transaction records linked to payment methods such as bKash and Nagad. We do not sell your personal data to third parties. Where we share data — for example, to process a bKash or Nagad transaction — we do so only to the extent needed to complete that specific action. Data we hold is kept for as long as your account is active or as required by the applicable rules of your jurisdiction. If your account is closed, we retain only what is required under those rules, then delete the rest. Cookies and similar tools are used to keep your session running and to understand how the platform is being used — you can adjust cookie preferences through your browser settings at any time. Whether specific rights apply to you depends on the laws of your region; we encourage you to read this policy in full and contact our support team if anything is unclear.

  • bKash transaction records

  • Nagad payment context

  • Session activity logs

  • Account registration data

  • Cookie preferences

SCOPE AND LIMITS

Where This Policy Applies

This policy covers what 7u7i controls directly. It does not extend to third-party services you reach through links on this site, and it does not override the terms of external payment providers. Understanding the boundary helps you know where to direct a question.

  • Account Access

    Your login credentials, profile details and session history fall within this policy. You can review and update this information through your account settings at any time, subject to identity verification steps shown in your account.

  • Transaction Records

    Records of deposits and withdrawals processed through bKash or Nagad are held by us as part of your account history. The payment provider also holds its own record under its own privacy terms, which operate independently of this policy.

  • Site Content

    Game data, lobby content and session logs generated while you use the platform are covered here. We use this data to keep your account running correctly and to address any account queries you raise with our support team.

  • Third-Party Services

    If you follow a link away from 7u7i, the destination site's own privacy policy applies. We are not responsible for how external sites or payment apps handle data once you leave our platform.

ACTIONS YOU CAN TAKE

Your Practical Privacy Choices

Knowing your rights is only useful if acting on them is straightforward. Under this policy, several practical actions are available to you — and each one has a clear path inside your account or through our support routes. You can request a copy of the personal data we hold for your account; corrections to inaccurate details can be submitted directly through account settings. If you believe data is being held beyond what is necessary, you can raise that with our support team in writing. Where your local law provides additional rights — such as the right to restrict how your data is processed — those rights are available to you to the extent the law of your eligible region recognises them. We aim to respond to written data requests within a reasonable period; the support team will confirm the steps and timeframe when you make contact.

  • Review Your Records

    Open the account area and navigate to your profile section to see the personal details we hold. For a full data export request, contact support in writing and we will confirm the process.

  • Correct Account Details

    Update your name, contact number or linked wallet details through account settings. Some fields require identity verification before changes are saved — follow the steps shown on screen.

  • Raise a Data Question

    If you are unsure why a specific piece of data is held, or how long it will be kept, send a written query to our support team. We will explain the basis and retention period for that specific data point.

  • Request Support on Deletion

    When you close your account, data retained beyond closure is limited to what applicable rules require. Contact support to ask what specific records are kept after closure and under what basis.

CONTACT ROUTES

Reach Us About This Policy

If this policy raises a question you cannot answer by reading it, the routes below are how you get a direct response from the team. Use the channel that fits your query — written requests for data access or corrections should go through the email or help-desk route so there is a clear record.

  • Help Desk

    Submit a written query through the help desk inside your account. This route creates a reference number and a written record of your request — use it for data access, correction or deletion queries.

  • Live Chat

    Live chat is available through the platform for general account questions. For formal privacy requests, we recommend following up with a written message via the help desk so the request is properly logged.

  • Email Support

    Send privacy-related questions or written data requests by email to the address published in the contact section of the site. Include your registered account details so we can locate and verify your record.

HOW WE HANDLE DATA

Data Handling and Account Security

Handling your data carefully is not a feature — it is the baseline we hold ourselves to. Here is a plain-language breakdown of the four areas that matter most: what we collect and why, how long we keep it, how cookies work on this site, and how to get something changed.

  • Data Collection Basis

    We collect only what is needed to run your account — registration details, session activity and payment transaction context for methods like bKash and Nagad. No data is collected beyond what serves a clear account or compliance function.

  • Retention and Deletion

    Your data is kept while your account is active and for the period required under applicable rules after closure. When retention is no longer required, the data is deleted. The support team can confirm specific retention periods on request.

  • Cookies and Session Tools

    Cookies are used to maintain your session and to understand how the platform is used at an aggregate level. You can manage or block cookies through your browser settings; note that blocking some cookies may affect how your account session behaves.

  • Requesting Changes

    To correct, export or query any data we hold, use the help desk or email route shown in the contact section. Written requests receive a written response with a reference number so you can track the outcome.

POLICY QUESTIONS

Privacy Policy — Common Questions Answered

These are the questions the support team receives most often about this policy. If your question is not covered here, raise it through the help desk or email route shown in the contact section above.

What personal data does 7u7i collect when I open an account?

We collect your registration details — name, contact number, and linked wallet information such as your bKash or Nagad number — along with session activity and transaction records. We collect only what is needed to run and verify your account.

Can I see all the data 7u7i holds for my account?

Yes. Submit a written data access request through the help desk or by email, including your registered account details. We will confirm the process and provide the relevant records. Some verification steps may apply before we release account data.

How long does 7u7i keep my data after I close my account?

After account closure, we keep only what applicable rules require for your region. Data beyond that requirement is deleted. Contact support in writing to ask specifically which records are retained after closure and for how long.

Does 7u7i share my bKash or Nagad transaction data with anyone?

Transaction data is shared only to the extent needed to process a specific payment — for example, with the bKash or Nagad payment system to complete a deposit or withdrawal. We do not sell your data or share it for marketing purposes.

How do I correct wrong details on my account?

Open your account settings and navigate to the profile section to update contact or wallet details. Some fields require identity verification before changes are saved. If you cannot edit a field yourself, contact support and they will guide you through the correction process.

Do I have additional privacy rights under Bangladesh law?

The rights available to you depend on the laws of your local jurisdiction and eligible region. Where local law provides rights such as restriction or objection to processing, those rights apply to the extent recognised in your region. Raise a specific question via the help desk for a direct answer.