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Your 7u7i account wallet connects to bKash, Nagad and Rocket so you can move funds through the payment rail you already use on your phone. Every deposit and withdrawal route is shown inside your account area — open the banking section after you log in to see the options and limits published there.
Depositing through your 7u7i account starts in the banking section after login. We surface bKash, Nagad and Rocket as the primary local routes because they are the wallets most of our Bangladesh account holders already have active on their phones. Select the rail that matches your wallet, enter the amount shown as valid for that route, confirm through your wallet app, and the balance appears in your account area once the transaction clears.
From your authenticated account home, navigate to the banking or deposit tab. The available local payment routes are listed there.
Select the payment rail that matches the wallet on your phone. Each route shows the fields and amount range applicable to it.
Type the deposit amount within the range shown, then complete the confirmation step through your bKash, Nagad or Rocket app as prompted.
Once the wallet transaction clears, your account balance updates. Open the history tab to see the matching transaction reference and status.
Withdrawals follow a similar path to deposits but move in the opposite direction — from your account balance back to your local wallet. Open the withdrawal section inside your account, choose the wallet route you want to receive funds on, and enter an amount within the range the system shows you. You will need to confirm that the wallet number on the withdrawal matches the one registered to your account; any mismatch stops the request and asks you to update your details first.
Navigate to the withdrawal tab inside your authenticated account area. Available payout routes and current amount ranges are listed on that screen.
Choose bKash, Nagad or Rocket as the destination. Confirm the registered wallet number matches what your account holds on file.
Input the amount within the range shown. Submit the request and note the reference number your account generates for that transaction.
Check the withdrawal status in your transaction history tab. If the status does not update as expected, contact support with the reference number.
Your account may prompt you to complete a verification step before a withdrawal can be processed. This is shown directly inside your account area — the fields and documents requested are the ones you should follow, not a list from any external source including this page, because configurations can differ by account type and the information shown in your account reflects what we actually need from you at that time.
The fields displayed in your account area are the authoritative check list. Do not rely on external lists; your account shows exactly what is required.
One common check is confirming that the wallet number on file — bKash, Nagad or Rocket — belongs to the same person who holds the account.
If your registered wallet number has changed since you opened the account, update it through the account settings section before attempting a withdrawal.
Open the help section inside your account and describe the specific step you are stuck on. Include your account reference number so the team can locate your record.
The payment routes available through your 7u7i account are configured for the wallet rails most commonly used by Bangladesh account holders. Each method is accessed through the banking section after login, and the applicable amount ranges are shown at the point of selection rather than published as fixed figures here — because those limits are account-level and can vary.
Mobile wallet deposit and withdrawal via your registered bKash number.
Nagad wallet route for account funding and payout requests.
Rocket mobile banking route available through the account banking section.
Bank transfer option where available for your account type — check the banking section for current availability.
Every deposit or withdrawal you complete generates a reference on two sides: the transaction record inside your 7u7i account history and the transaction record in your wallet app. Matching these two is the fastest way to resolve any question about a payment. Open your account history tab and compare the amount, date and reference number against what your bKash, Nagad or Rocket app shows for the same transfer.
Your account history and your wallet app each generate a reference for every transaction. Save or screenshot both — they are the primary evidence if a query needs to be raised with support.
Account history uses status labels such as pending, processing and completed. A pending status means the transaction is still being confirmed; do not re-submit while it shows pending.
After a deposit shows as completed in your account history, the corresponding amount should appear in your account balance. If there is a discrepancy, note the exact figures on both sides before contacting support.
For each transaction, keep the wallet app screenshot, the account history reference and the date. These three pieces together cover every field support will ask for when investigating a delayed or disputed transfer.
Account and transaction security at 7u7i starts with confirming you are always on the correct domain before you enter your login credentials or initiate any payment. Beyond domain checks, the main safeguard layers visible in your account flow are wallet ownership confirmation, identity verification on the withdrawal route and a published support path for anything that does not match your records. These are the controls that sit between your wallet and your account balance.
Always confirm you are on 7u7i before entering your password or starting a payment. Bookmark the correct domain rather than following links from unverified messages or third-party sources.
Your account requires that the bKash, Nagad or Rocket number used for withdrawals belongs to the registered account holder. This check runs before any payout is processed and is the primary safeguard against misdirected funds.
Before your first withdrawal — and sometimes after account changes — the system may request identity confirmation. Follow only the fields shown in your account area; do not share document images through any channel other than the official account verification screen.
If a transaction record does not match your wallet history, or if your account shows unexpected activity, use the help section inside your account to submit a query. Include your account reference number and transaction references so the team can investigate accurately.
The questions below cover the banking situations our account holders ask about most. If your situation is not covered here, open the help section inside your account and submit a query — include your account reference and the transaction reference from your wallet app so our team has the detail needed to look into it.
Your account banking section shows the available routes at the time of your deposit. bKash, Nagad and Rocket are the configured local wallet rails. Bank transfer may also appear depending on your account type and eligible region.
The amount range for each payment route is displayed inside the deposit screen when you select a method. We publish limits there rather than as fixed figures on this page because they are account-level and subject to change without external notice.
Pending means the request is being processed on our side or awaiting confirmation from the receiving wallet operator. Check your account history for a status update before resubmitting. If it stays pending beyond what you expect, contact support with the reference number.
Your account will prompt you if a verification step is required before a withdrawal is released. Follow the fields shown in your account area. The most common check is confirming the wallet number belongs to the registered account holder.
Check your account transaction history for a pending or processing entry matching the amount and date. If the wallet confirms success but your account still shows nothing after a reasonable wait, raise a support query with both the bKash reference and your account reference number.
Your withdrawal route must match the wallet number registered to your account. If your wallet number has changed, update it through account settings before submitting a withdrawal. Mismatched numbers will be rejected at the verification step.