App / Sports
7u7i publishes this legal page so you have a clear, single place to read how our policies apply to your account, what rights you hold under our terms, and which routes to use when you need to raise a question. Access to our platform and its features depends on your local law and the eligible regions we support.
Our legal terms set out the rules that govern your relationship with 7u7i — from account creation through to transactions and content access. Whether you use bKash, Nagad or Rocket to fund your account, the same policy framework applies to every payment route we support. We do not segment our terms by payment method; the rules are uniform across all supported channels. Availability of our platform and any features within it depends entirely on your local law and the eligible regions we serve at any given time. We do not represent that access is lawful in every jurisdiction — it is your responsibility to confirm that using our platform is permitted where you are located. Our terms are written to be read, not buried. If a clause is unclear, our support team can clarify it; we will not use technical language to avoid straightforward answers. Where our terms are updated, we publish the revised version and note the change at the top of the document so you can see what is different. Transaction records tied to bKash, Nagad and Rocket payments are retained as part of your account history and are accessible from your account panel.
Understanding the boundary of our legal policy helps you know exactly which parts of your 7u7i experience it governs and where third-party terms may apply instead. The four areas below set out that scope clearly so there is no ambiguity about what we are responsible for and what falls outside our direct policy.
Our policy governs how you open, use and close your 7u7i account, including login steps, identity verification requirements shown in your account panel and any suspension or termination process. Access itself depends on eligible regions and your local law.
Payment activity processed through bKash, Nagad or Rocket and recorded in your account wallet falls within our policy scope. We hold transaction logs on our side; the terms of your mobile wallet provider are separate and sit outside our policy.
Game content supplied by our studio partners — Joker, Habanero, Spadegaming, PlayStar and Pragmatic Play — is covered by our platform terms while you access it here. Game-specific rules are shown inside each title and form part of your session terms.
Links, embedded tools or services that redirect you away from 7u7i are outside the scope of this policy. We are not responsible for the data practices or terms of any external site you reach through those links, even if we reference them in our content.
Our policy is not passive — there are specific steps you can take at any time to exercise your rights as an account holder. You can review the transaction history tied to your bKash, Nagad or Rocket payments directly from the account panel without needing to contact support. If any personal detail on your account — name, contact number, preferred payment method — is incorrect, you can submit a correction request through the account settings page, and our team will process it against the identity record we hold. If you want to understand what data we hold about you, send a written request through our support channel and we will respond with a summary. Account closure is available at any point; the steps are listed in the account settings section. We do not place hidden barriers on any of these actions — the paths are visible once you are signed in. Where a right requires our review before it can be actioned, we will tell you the reason and the expected next step rather than leaving the request open with no response.
Open the transaction history section in your account to see all payment activity linked to bKash, Nagad or Rocket. No support request is needed to access this view — it is available to you directly after signing in.
Submit a correction through account settings if any stored detail is wrong. Our team checks the request against the verification record we hold and confirms the update or explains what additional step is needed.
Any clause in our terms that is unclear can be queried through the support route. We will answer in plain language and point you to the specific section of the policy that governs your situation — not a generic response.
Account closure steps are listed in your account settings. Once submitted, we process the closure and confirm it. Outstanding wallet balances are handled according to the withdrawal terms shown in the account panel at that time.
If you have a question about our legal terms or need to act on a right described in this policy, use one of the routes below. We only list channels that are visible and active on the published site — we do not invent contact paths or response windows.
Open the chat icon visible in the bottom corner of any page once you are signed in. For policy questions, tell the agent you are asking about legal terms so the request is routed to the right team.
Send a written query to the support email published on our contact page. For data or account-record requests, use email so there is a written trail of your request and our response.
The help section inside your signed-in account covers the most common policy questions with step-by-step paths. Check here first — many rights such as viewing records or submitting corrections are actionable directly without contacting support.
We handle policy commitments the same way we handle account operations — with a clear, traceable process you can check rather than a promise you have to take on faith. Each area below reflects how we operate this policy in practice.
Account data — including identity details and payment records linked to bKash, Nagad or Rocket — is held to support account operations and comply with applicable requirements. We do not sell or share your data with unrelated third parties. Retention periods are stated in our full data policy.
We use cookies to keep your session active and to recognise your account preferences across visits. The cookie notice shown on your first visit explains which categories are active. You can adjust non-essential cookie settings through the preference panel linked from that notice.
Login security steps are set in your account panel. If you believe your account has been accessed without your knowledge, use the contact routes on this page to flag it immediately. We will suspend activity on the account while the review takes place.
When we revise our terms, the updated version is published at the same URL with a change notice at the top. We do not apply revised terms retroactively to activity completed before the update date. Continued use of the account after the notice period means you accept the revised terms.
These are the questions account holders most commonly raise about our legal terms, user rights and data practices. If your question is not covered here, use the contact routes in the support section above.
Yes. Our policy applies to all transactions processed through any supported payment method, including bKash and Nagad. Your transaction records are stored in your account wallet regardless of which payment route you used, and the same terms govern all of them.
Access to our platform depends on your local law and the eligible regions we serve. We do not confirm that access is lawful in every location. It is your responsibility to check whether using the platform is permitted under the laws that apply where you are.
Send a written request through the email support route published on our contact page. We will reply with a summary of the data we hold. Transaction records linked to bKash, Nagad or Rocket are also viewable directly in your account panel without a formal request.
Yes. Open account settings and submit a correction request. Our team reviews it against the identity record we hold and either applies the change or tells you what additional step is needed. We do not reject corrections without explanation.
After you request closure through account settings, we retain data only as required by applicable rules or to resolve any outstanding account matter. The retention period and the process are described in our full data policy, which is linked from the account settings page.
We publish the revised policy at the same URL and add a change notice at the top of the page showing what was updated and when. We do not apply changes to activity that was already completed before the update. You can check the notice date at any time by visiting this page.